Seating

All tickets are for unreserved seating. It is best to arrive early for a particulr seat, particularly if you want to sit near the front.

We would ask that you kindly respect any coats, bags, cushions etc. that are marking seats. However, we cannot take responsibility for any items that go missing and all items are left at your own risk.

If you require specific seating requirements please see the accessibility guide for more information. You can also contact us - info@porteast.


Timings

We often only get timings confirmed for an event a couple of days before, once we know them we will add them to the event listing.

We will post the timings on our Facebook & Instagram pages on the day of an event.


Queues

Age Restriction

Food and drink

Photography and Filming

Lighting

As seating is unreserved there could be a bit of a queue before doors open. There is just one queue for all types of tickets, so it’s impossible to predict how long the queue may be. Therefore, we recommend arriving early.


Age restriction for entry to the venue varies for each event. Please check the event listing details for the event you are attending.

Our general rule of thumb is that Under 16s must be accompanied by an adult. If this is not the case it will be stated on our website.

Children aged three and over are very welcome, unless otherwise stated, but will require a ticket.

Babes in arms – children under the age of three, who will not be taking up a seat in the Chapel, do not require a ticket. However, we do ask that you are considerate of other audience members and leave the auditorium if your children become upset and might disturb the event.

If in doubt about whether you need to buy a ticket for your child, please contact Port East in advance - info@porteast.org

Food and drink will depend the type of event, however, the church is family-friendly and alcohol free.

 

The photography policy can vary according to the wishes of the artist/organiser. Artists may request that there is no photography or filming and in this case we ask the audience to respect this.

Where there are no specific instructions from the artist/organiser, photography on phones / small compact cameras is allowed but only without flash and for personal use.

However, we would also ask you to respect other audience members if you are taking pictures or filming as this can be distracting for those around you.

Photography or filming for commercial purposes in the United Church is not permitted without prior permission. For all inquiries please contact Port East in advance - info@porteast.org


The spaces have a variety of lighting but generally visability is good.

Occasionally strobe or strobe like effects may be used. If this is the case it will be signposted at the main entrance.

If on the day of the event you have any concerns about the lighting, please speak to a steward